1. How are your guards screened?
A. Guards must be 18 years of age, with a high school diploma/GED and be legally allowed to work in the US. Guard applicants must come to their interview with a local police clearance and are then fingerprinted for State Police and FBI criminal background checks. Other client dictated options are available for pre-hire screening, and may affect hourly rates.
2. Are the officers drug tested?
A. Drug testing is client driven and varies per work site. Upon request of client, we use Concentra clinics for a 6-panel drug test. We also participate in the MUST drug testing through Safe2work, when required. Drug testing costs 25.00 per person and will affect hourly rates.
3. What kind of Uniform is available?
A. Officers can be outfitted in the standard military/police officer uniform or in a softer looking blazer and tie uniform. Uniforms are determined by site duties and client preference and do not affect the hourly rate. Other uniform arrangements can be made, and may affect the hourly rates.
5. What kind of training is offered for your guards?
A. Officers attend a standard orientation first and then proceed to site specific in house training per the certification level of officer ordered by the client. Officers then go to the client site for on-site job specific training. Other training options include CPR/ First Aid, AED and other programs per client needs. Additional training topics may affect hourly rates.
6. How do your officers handle confrontation and or physical aggression? Will they apprehend or restrain?
A. Our officers purpose is to Observe, Report and Assist. Our officers are trained to never put their hands on another person except in cases of personal safety (to defend themselves) or life threat to a client (assist in life saving actions). We do not have powers of arrest and will not engage in the active pursuit of an aggressor, except for the purpose of observing and reporting to the police.
7. Why are your guards better than any other?
A. Guardian has 73 years of experience in security. Our officers are carefully screened and trained to prepare them for the task of protecting our client’s property and safety. Comprehensive On site post orders are prepared to aid them in good decision making. A superior management system and proactive systems help us monitor and develop superior officers.